Data Capture Optimization

It’s important to understand what data you are collecting and how to use it. This is our approach:

  • Analysis of all current data capture points
  • Ensure all relevant data is being collected
  • Develop a clear understanding of where data is being stored
  • Develop an understanding of data integration points

CRM Platform Recommendations

For many businesses, a CRM platform is needed to track, store and communicate with customers based on their interactions. Here’s what we offer:

  • Develop a CRM strategy and goals
  • CRM platform requirements gathering, to ensure you have the right platform
  • CRM platform implementation

Activation, Reactivation & Retention

Developing strategies to re-engage with customers after they have been acquired is key in order to sustain growth. Here’s what we offer:

  • Develop a CRM strategy to activate users
  • Develop a CRM strategy to reactivate users who have become inactive
  • Develop an overall retention strategy across multiple channels

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